Information Technology Support
• Specialised health information management training and support (Click here for more info)
• Information technology (IT) audits
• Development of comprehensive information technology plans
• Staff training on effective use of patient information and recall systems
• Review and modification of IT systems to ensure that data required for reporting purposes is accurately being captured
• Development of IT policies and procedures to align with accreditation, risk management and security requirements
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 Healthcare Management Support Services
• Health service audits and program delivery advice
• Development of clinical and community service plans in line with funding body
requirements
• Budgeting and business planning assistance
• Health program evaluation
• Medicare optimisation, education and advice (Click here for more info)
• Funding submission development
• Staff professional development planning assistance |
 Clinical Services Support and Training
• Setup assistance for clinical programs e.g. chronic illness management, hearing screening and immunisation programs
• Staff training e.g. patient information and recall systems, conducting health assessments
• Development of care plan templates and pathways for specific clinical programs
• Development of protocols and procedures to support your staff and to ensure your risks are managed |
 Accreditation and Quality Improvement Support
• Development of quality improvement plans and accreditation workplans
• Support for quality improvement activities e.g. process and system mapping, quality auditing assistance, gap assessments.
• Policy and procedure development in line with clinical and management accreditation requirements
• Development of paper or computer based systems to satisfy aspects of accreditation programs e.g. immunisation cold chain management, staff immunisation registers, Information Technology (IT) disaster management plans and backup registers |
Look Both Ways is able to assist your organisation in many other ways. Please contact us in order to discuss the specific support needs of your organisation. We are also happy to package together a number of these support services in order to provide you with a more comprehensive solution.
